Reviews & Profile for The VoIP Shop

At The VoIP Shop, we are redefining how UK businesses communicate with our advanced VoIP phone systems, cloud-based PBX solutions, and AI-powered answering services. Based in the heart of the UK at Dock 3, Space City, Exploration Drive, we specialise in providing business phone systems that are reliable, scalable, and built for small to medium-sized enterprises across the United Kingdom.

Unlike traditional providers, we offer affordable business VoIP phone systems with enterprise-grade features tailored for the needs of growing UK businesses. Whether you need a full hosted VoIP solution, an on-premise VoIP PBX, or a hybrid VoIP system, we offer a future-proof setup designed to reduce costs, improve call quality, and streamline operations.

We differentiate ourselves by offering a full stack of business communications services, including:

VoIP phone systems for small business
Cloud PBX and hosted VoIP services
VoIP desk phones and VoIP handsets
AI answering service for business
VoIP for call centres
CRM-integrated phone systems
Conference calling solutions
VoIP analytics and call tracking
VoIP ROI calculator for cost savings
Our team combines over 15 years of telecom and IT experience, working with SMEs, call centres, dental clinics, law firms, and other UK-based industries seeking dependable VoIP phone systems. We provide free setup, UK-based support, and no hidden fees—just simple, effective communication that grows with your business.

When businesses choose The VoIP Shop, they’re choosing more than just a phone system. They’re getting:

A dedicated VoIP consultant to recommend the best phone system for their business
Access to cost-saving VoIP calculators that show real ROI
Seamless migration from traditional landlines or outdated PBX systems
Integration with CRMs, Microsoft Teams, and other workplace tools
Industry-leading VoIP security features, call encryption, and GDPR compliance
Scalable business phone plans with advanced call routing, voicemail to email, call recording, IVR menus, and call analytics
We understand the challenges UK SMEs face when it comes to transitioning to VoIP or upgrading their communication stack. That’s why we make it simple and transparent. Our AI-powered answering services work 24/7, allowing businesses to capture more leads, never miss a call, and enhance their customer service — even outside working hours.

Our customers stay with us because we deliver:

Ultra-clear HD call quality over UK-based VoIP networks
VoIP handsets from brands like Yealink, Grandstream, Cisco, and Fanvil
Plug-and-play phone systems for remote teams and multi-office businesses
Complete VoIP call centre setups with wallboards, agent dashboards, and live reporting
With The VoIP Shop, you get access to a UK VoIP provider who prioritises local support, tailored advice, and solutions that work specifically for your industry and business size.

If you're a UK-based business searching for:

VoIP phone systems UK
Phone systems for small businesses
Hosted VoIP providers in the UK
AI answering services for business
Cloud PBX systems for SMEs
VoIP solutions with CRM integration
— then The VoIP Shop is your one-stop destination. We’re proud to help businesses reduce communication costs, modernise their phone systems, and compete smarter in today’s digital-first world.

Don’t settle for generic VoIP solutions from overseas providers. Work with a UK-based VoIP company that understands your market, offers UK-based support, and delivers business phone systems that scale with you. Trust The VoIP Shop — your partner in smarter business communications.