Reviews & Profile for Simple Support
UpCity offers objective, independent research and verified user reviews. We earn compensation from some providers who sign up for sponsored profiles. Learn more about our trusted providers.
Services We Provide (6)
Business Overview
Small, Medium, Enterprise
$1,000 or more
$500 or more, monthly
B2B
National
6–20
Technologies We Support (35)
Industry Expertise (5)
What Makes Us Different?
At Simple Support, we understand that your business’s IT needs are constantly evolving. That’s why we offer a comprehensive suite of managed IT services designed to scale alongside your growth, providing the reliability, security, and expertise that SMBs demand. Unlike other IT service providers, we prioritize simplicity, proactive solutions, and personalized service to ensure that your technology works seamlessly without disrupting your day-to-day operations.
Why Choose Simple Support?
Proactive IT Management
We don’t just fix issues as they arise. At Simple Support, we focus on preventing problems before they impact your business. Our 24/7 monitoring and maintenance ensure that your systems are always running at optimal performance, minimizing downtime and disruptions.
Tailored IT Solutions
Every business is unique, and so are its IT needs. We take the time to understand your specific challenges and goals, tailoring our solutions to your exact requirements. From network management to data security and vendor management, we offer personalized IT services that help you stay ahead.
Complete IT Support with No Surprises
Our Complete Support Plan provides end-to-end coverage, from help desk support to disaster recovery, ensuring that every aspect of your IT infrastructure is covered. Whether you’re a small business with limited IT resources or a growing company in need of scalable solutions, we’ve got you covered with no hidden costs.
Expertise in Industry-Specific Needs
We serve a range of industries, including manufacturing, media & marketing, tech startups, and restoration. Our experience with these sectors allows us to offer solutions that are specifically designed to meet the unique IT challenges in these fields. You’ll never have to worry about whether your IT provider truly understands your industry – we do.
Exceptional Customer Service
At Simple Support, customer service is our top priority. We believe in clear communication, fast response times, and always putting the needs of our clients first. Our team is available around the clock to resolve any issue, big or small, and provide expert guidance every step of the way.
Vendor Management
Managing multiple vendors can be a headache. We take that burden off your shoulders by acting as your single point of contact for all IT-related vendors. Whether it’s hardware, software, or cloud services, we handle the coordination and ensure you’re always getting the best value and performance.
Security First
In today’s digital world, data security is more important than ever. We implement best-in-class security protocols, including firewalls, encryption, and multi-factor authentication, to protect your sensitive business data. You can trust us to keep your IT infrastructure secure, compliant, and resilient against threats.
Scalable Solutions
As your business grows, so do your IT needs. Simple Support provides scalable IT solutions that grow with you. Whether you need to expand your network, increase storage, or integrate new technologies, we ensure that your IT infrastructure can support your growth, no matter how fast it happens.
Cost-Effective IT
We understand that SMBs need to balance quality with cost-efficiency. That’s why we offer flexible pricing options to fit your budget without sacrificing service quality. Our support plans, including our Complete Support Plan and Advanced Support Plan, provide you with peace of mind knowing that you’re covered at a predictable, affordable rate.
Trusted Partners
We’ve partnered with top industry leaders like Acronis for backup and disaster recovery, Ubiquiti for scalable network solutions, and 123Net for reliable internet service, ensuring that we’re providing the best possible tools and resources for your business. With Simple Support, you’re always in good hands.
Real Results for Real Businesses
Don’t just take our word for it – our clients see real results. From improved productivity and system uptime to more efficient IT management, businesses trust Simple Support to help them achieve their goals and stay ahead of the competition. We’re proud of the long-lasting relationships we’ve built with our clients, and we’re committed to delivering exceptional service every day.
Whether you’re facing a specific IT challenge or looking for a long-term IT partner to help you grow, Simple Support is here to help. Reach out to us today to learn how we can simplify your IT, elevate your business, and give you the support you need to succeed in the digital age.