Top Inbound Call Center Services Providers in Toronto, ON

Martal Group optimized the QA processes of our software development company on a web development project. The team created a test plan, automated test scripts and cases, and provided improvement recommendations. The main scope of work was related to organizing and optimizing the QA services on our client’s web development project. Key deliverables of this project included: 1. Development of a test plan that includes the overall testing strategy of the project 2. Writing automated test scripts and test cases 3. Preparing test results report and defect report 4. Providing recommendations for improvement.

Had another answering service that was twice as much and at least only half as effective and accurate. Brianna Quiroga stays on top of everything for us. I even received a phone call b/c a client was at the office with a retainer fee and enabled me to connect with the client. The messages make sense, the names are right - I absolutely would recommend LEX to everyone!